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Where are you located?We are a home-based local business that provides services to clients in Galveston and Houston areas including but not limited to: Texas City La Marque Bayou Vista Santa Fe Hitchcock Galveston Dickinson Webster Clear Lake Shores League City Seabrook La Porte Kemah Bacliff El Lago Nassau Bay Friendswood San Leon
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Can I pick up and drop off my rental order?We are currently not offering client pick-up or drop-off services. However, we provide delivery, set-up, breakdown, and pick-up services to ensure everything goes smoothly for you. Your convenience and satisfaction are our top priorities, and we appreciate your business.
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How do I book party rental products?Please fill in our BOOKING FORM, and one of our booking agents will contact you during business hours to finalize your order.
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What is required to reserve my party rental products?You must be 18 years and over. A credit card on file is required and a valid Texas ID or Driver's License is required upon delivery.
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What types of payment do you accept?We accept most major credit cards (Visa, Mastercard, American Express, Discover), and cash. We include a 3.5% payment processing fee for every order.
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When is the final payment due?Final payment is due 7 days before the event date. Please note: A full payment is required for all orders placed and accepted 48 hours prior to the delivery date.
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How far out can I book my rental products?When planning an event it is risky to wait until the last minute to reserve your event products. All our rental products are based on inventory and team member's availability. Our best advice is simply to reserve your items as soon as you know the event date and what you need to make your event successful.
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Is there a minimum order requirement for event rentals?Yes, we have a minimum order of $100, excluding sales taxes, delivery, set up, breakdown, and pick up.
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How much does set-up and breakdown cost?We set up each chair for $0.75 and breakdown each chair for $0.75. We set up each table for $1.00 and breakdown each table for $1.00.
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What is the duration of your rental period?Our rental prices are generally based on 24 hours unless otherwise specified in your contract per rental item. If your delivery falls on a Saturday, you are responsible for all rental items until Monday, as we are closed on Sundays." We may pick up on Sunday by appointment only depending on special reasons.
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Is it possible to cancel my order?Yes, you can cancel your order. We understand that plans may change. Please read our detailed cancellation policy on our contract before making a payment.
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Do you have tents for rent?Yes, we do. The price shown on our website includes set-up and breakdown on grass, but does not include delivery charges.
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If I don't use the rental products can I get a refund?Once rental products are reserved and delivered to your event venue, they are no longer available for other clients to rent. This means that the items are set aside exclusively for your event, and we are unable to offer refunds if they are not used. We strongly encourage clients to carefully review their rental order before confirming it, ensuring that all the items they select are necessary for their event. Unfortunately, due to the nature of our rental system, we can't accommodate changes or cancellations once the items have been marked as unavailable for others.
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Do you offer early or late night deliveries or pick up?Yes, we do offer delivery and pick-up services for all rental products. Our delivery and pick-up fees depend on a Client's order and event location. Our standard delivery, set-up, and pick-up service windows are: Mondays to Fridays from 9:00 am to 5:00 pm Saturdays from 9:00 am to 1:00 pm Sundays by appointment only. Extra charges apply for deliveries, set-up, and pick-up before or after our standard hours. After hours 8:00 PM to 10:00 PM – Extra charge fee of $150 For any other arrangements please contact us at 832.385.8401 or info@mmeventcreations.com during business hours.
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Do you offer grab-and-go balloon decor?No, we don't. We are a home-based business located in Texas City. We deliver, and set up your balloon decor. We serve Texas City and surrounding communities up to a 20-mile radius from our location.
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Can I provide my own balloons and hire you to style my event?We understand that some Clients may have a specific vision for their event and may want to provide their balloons. However, we cannot offer our guarantee on balloons provided by the Client. We use only commercial-grade balloons to ensure a visually stunning look and longevity. Non-commercial balloons are low quality, will look cheap, they have color discoloration and will deflate and pop very easily.
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How do I book my Event Styling and Decor order?We ask that you submit a “BOOKING FORM", with details of your event styling vision, and a booking agent will contact you during business hours to schedule a free consulation.
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Do you offer free consulations?Yes we do.
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How much does Event Styling and Decor cost?We do not have a general price because each Client's event is unique. Visit our Event Styling & Decor page for some pricing ideas. They are several factors that determine the price of your eventy style like balloon style, floral style, colors, type of backdrops, size, embellishments, travel time, installation time, breakdown, and more.
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What types of payment do you accept?We accept all major credit cards (Visa, Mastercard, American Express, Discover). We include a 3.5% processing fee and sales tax on every order.
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Do you offer Mock-up Designs?We offer mock-up designs for orders over $3000 (excluding taxes, payment processing fees, and delivery). If your order is less than $3000 we ask that you send us your inspiration pictures and trust us to create beautiful event designs for you and your guests.
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Do you have Marquee letters or numbers if I want them for my balloon decor?Yes we do. We have beautifully handcrafted marquees made out of wood, and if we do not have what you are looking for – we will custom make it for you.
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How long will the balloons last once they are installed?We only use high-quality balloons from trusted suppliers. Our balloons are made from durable materials and come in a range of colors and sizes to suit your event's theme. We use a variety of techniques to create stunning balloon installations, including balloon arches, garlands, centerpieces, and more. Our indoor balloon décor is guaranteed to last 12 hours from the time of installation. However, balloons can stay inflated longer if kept in a temperature-controlled environment. For large, complex orders, we often install balloons a day before your event to ensure they are fully inflated and stunning. For small orders, we install balloons on the day of the event.
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Do you rent out bounce houses?We do not have any bounce houses.
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Do you offer balloon drops and releases?No! Although we use 100% biodegradable latex balloons we still believe that balloons should be disposed of properly and not released into the environment.
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Do you offer helium balloons?No we don’t. Helium balloons are very expensive, and difficult to work with. We decided to stay away from helium balloons. All our balloons are air-filled with a machine and do not float, but are beautifully created to last throughout your event.
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Do you take the balloons after the event is over?No, we don't. Balloons are not rental products. however, if a Client does not want the hassle of disposing of balloons, we offer a balloon breakdown service for a fee. This fee starts at $50 for a small balloon installation (15 ft or less) and increases depending on the size of the balloon installation. Please let us know if you would like to add this service to your event package before placing your order.
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How do I rent your Photo Booth Equipment?To rent our Photo Booth equipment, please fill in and submit a Booking Form. A booking agent will contact you during business hours to schedule a free consulation call.
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How much space do I need for the Photo Booth?We recommend securing at least a 10' by 10' space to comfortably fit Photo Booth event production.
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How many people can fit in one photo?If you choose the open air photo booth option - a group of about 6 people can fit in one picture.
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What is needed to set-up a Photo Booth?We make the setup process as easy as possible for you. We deliver and set up everything you need for your photo booth experience. We need access to an electrical outlet within 10 feet of the set up area. Additional charges will apply if more electrical cords are needed to get electricity.
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Can I rent your Photo Booth for an outdoor event?Yes you can. Our Photo Booth can be set-up outdoors as long as it's under a sheltered area on a flat hard surface.
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Do you provide a Photo Booth Attendant?Yes we do.
If you have any other questions, please feel free to call or text us at: 832.385.8401
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